THINGZ TO NOTE & FAQS

How long does it take to receive items purchased?
1-4 BUSINESS DAYS for processing after payment is received. 5-12 BUSINESS DAYS AFTER PROCESSING to receive in mail depending on the destination.

 

PLEASE NOTE: Business days are Monday-Friday and orders made on weekend and/or Holidays will be processed the following Monday or the next business day (whichever is sooner). Shipping labels are created before product is shipped most times to organize orders, this does not always accurately reflect shipping status on USPS website. Please do not be alarmed if your items tracking says it hasn’t moved, this is typical.  If you have not RECEIVED your item by the 12th business day please email us.

Orders that have be completed CAN NOT be cancelled or altered under any circumstances. Once it’s been created we can not make any changes to your order. If there is an issue with your order please refer to the return policy.

What if my package is lost by the post office, I do not receive it or it is stolen from my door?
We are NOT responsible for lost or stolen packages. Once the tracking number states it was processed by the USPS or delivered to the address, it is out of our hands. Please contact the USPS with tracking number and file a claim. If your purchase was shipped priority mail, it automatically comes with insurance. 

I ordered an item, then received a discount code after purchase or forgot to enter discount code, can it be applied?

We can not honor discount after purchase is made, please apply it to your next order, if the code is still applicable.

What is the return policy?
CURRENTLY THERE ARE NO RETURNS/EXCHANGES DUE TO COVID-19, ALL SALES FINAL. The return policy will be reevaluated after COVID-19 is better controlled.